Privacy Policy
This privacy policy describes how TRANXFA INC collects and uses your personal information, including the information you provide on the website, https://www.tranxfa.ca or mobile application, owned and operated by TRANXFA INC. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us using the contact form.
Collection and Use of Personal Information:
We collect the following personal information from you: Contact information such as name, title, email address, mailing address, and phone number Evidence of your identity (for example, passport information) Information about your social media profiles made available to us from your interactions with us on social media sites such as Facebook or Twitter. Unique identifiers such as username, account number, and password. Billing information such as a credit card number and billing address; date of birth; demographic information such as age, education, gender, interests, and zip code.
We use this information to:
- Register you with an account
- Provide the services as described in our terms and condition
- Fulfill your transaction/remittance request.
- Send you a confirmation
- Send you requested service information
- Improve your online experience and our website/ service
- Comply with our legal and regulatory obligations
- Maintain records of your transactions,card, and bank details where appropriate.
Opt Out: You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in this email, or you can contact us using this form. We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have the option to opt out of these emails, which are not promotional in nature.
Information obtained about third parties: You may provide us with personal information about others, such as recipients' names and identifiers, addresses, phone numbers, bank account details, or email addresses. If so, you confirm that you have appropriate authority to do so and to allow us to use that information, and we will only use it for the specific reason for which it was provided to us.
Information Sharing: We will share your personal information with third parties only in the ways that are described in this privacy policy or the terms and conditions, such as credit reference agencies to verify your identity or recipients of the money transferred through the service. We may share your information with certain third parties whom we believe may be of interest to you where we have your consent to do so. We may provide your personal information to companies that provide services to help us with our business activities or offer customer service, such as local banks, money exchange houses, or IT and digital marketing providers. These companies are authorized to use your personal information only as necessary to provide these services. If in any doubt, please contact us.
Information Sharing: We will share your personal information with third parties only in the ways that are described in this privacy policy or the terms and conditions, such as credit reference agencies to verify your identity or recipients of the money transferred through the service. We may share your information with certain third parties whom we believe may be of interest to you where we have your consent to do so. We may provide your personal information to companies that provide services to help us with our business activities or offer customer service, such as local banks, money exchange houses, or IT and digital marketing providers. These companies are authorized to use your personal information only as necessary to provide these services. If in any doubt, please contact us.
We may also disclose your personal information as required by law, such as to comply with a court order, subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, fulfill our legal or compliance obligations, protect your safety or the safety of others, investigate fraud, or respond to a governmental or regulatory request. If TRANXFA INC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information to any other third party with your prior consent to do so.
We may transfer your personal information overseas and to jurisdictions that may offer a level of legal protection for your information that does not meet Canadian legal standards. In such cases, we take steps to protect your information and only make such transfers in compliance with the necessary Data Protection Act.
Cookies and Other Tracking Technologies: Technologies such as cookies, beacons, tags, and scripts are used by TRANXFA INC and our marketing partners, affiliates, analytics providers, or service providers. These technologies are used in analyzing trends, administering the website, tracking users' movements around the website, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis.
Third-party data technologies are used within TRANXFA INC and by our marketing partners. These technologies are used to monitor app usage and track in-app events, and information from these technologies may be reported on both an individual and aggregate basis.
We use cookies to remember users' settings, for authentication, and for enhanced user experience. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. Please see our Cookie Policy for further information and how to opt out.
Log Files: As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you and site functionality.
Local Storage Objects (HTML 5): We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third-parties with whom we partner to provide certain features on our website or to display advertising based on your web browsing activity also use LSOs such as HTML 5. Various browsers may offer their own management tools for removing HTML5 LSOs.
Behavioral Targeting / ReTargeting: We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you with advertising based on your browsing activities and interests. If you wish not to have this information used for the purpose of serving you interest-based ads, you may opt out by clicking here. You will continue to receive generic ads.
Links to Other Web Sites: Our site includes links to other websites whose privacy practices may differ from those of TRANXFA. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
Security: The security of your personal information is important to us. When you enter certain information, such as a credit card number or account details on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure; however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us using this form.
Social Media Widgets: Our website includes Social Media Widgets or Features, such as the Facebook Like button and Twitter button, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
Testimonials: We display personal testimonials from satisfied customers on our website in addition to other endorsements, where you have agreed with a third-party review site that we may do so. If you wish to update or delete your testimonial, you can contact us using this form.
Correcting and Updating Your Personal Information: You may request to review, delete, or update your personal information to ensure it is accurate by contacting us using this form. We aim to respond to your request for access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services, including a record of your transactions on our website. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us using this form. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, and we will securely delete your information when we no longer have a need to retain it.
Notification of Privacy Policy Changes: We may update this privacy policy to reflect changes in our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website or via a link from your mobile application prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information You can contact us about this privacy policy by writing or emailing us at the address below:
803-218 SHERWOOD SQUARE NW
CALGARY NW AB T3R 0Y2
CANADA
Email: hello@tranxfa.ca
Phone: +1 403 703 3074